Phnix has CE and ETL certifications for our hot water heat pump.
Please check the compressor discharge temperature at first because tC1 means the compressor discharge temperature is too high.
A heat pump is unlikely to heat your whole house. Heat pumps are like powerful, very efficient fan heaters. A typical heat pump provides the same amount of heat...
1) Please adjust the defrosting exit parameter D04 from 13 to 18 and the defrosting start parameter D03 from -7 to -3; also please check whether the setpoint is "0" for both D15 and D14.
Installation is critical. Sizing and positioning and installation are very important to good operation. The units require connecting piping to be added plus professional wiring during installation...
Because moisture or condensation can be a by-product of the PHNIX hot water heat pump depending on humidity and the run time of the heat pump. Condensate amount will vary according to these conditions.
The PHNIX hot water heat pump will not work without electrical power. When power is restored after an outage, the water heater will go through the dry fire process then automatically revert back to the original user setting.
Please check the water volume and water system at first because A1 means the water volume is too small or the water system is jammed.
Please check the evaporator coil temperature sensor at first because E3 means this sensor is short or open; If necessary, please replace it with a new sensor.