Please get in touch with native distributors of Phnix.
One year for the whole heat pump, and two years for the major parts.
Cooling system of condenser is not good (wash the filter)Power pressure is abnormal.
This feature is used when the homeowner is away from home for an extended period and hot water is not needed.
Please check the system pressure switch itself and the system pressure at first because LP1 means the system pressure is too low.
Please check the water outlet temperature sensor at first because E2 means this sensor is short or open; If necessary, please replace it with a new sensor.
The technical terms of PHNIX hot water heat pump are based on the Department of Energy test procedure which is performed at an ambient room temperature of 15℃.
Leakage of refrigerant or a lack of refrigerant, please check the leaking point and vacuum again, charge the refrigerant with certain amount stated on the logo.
PHNIX new high efficiency energy saving air to water heat pump units in a fierce competition with many domestic and overseas’ famous brand...